Returns & Exchanges

At WHATASTORE, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Simply follow our streamlined process to ensure your refund or exchange is handled swiftly by our team.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping box or mailer to prevent damage during transit.

• 3.
  Affix Shipping Label

  Download and print your prepaid return shipping label from our portal and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.